Talk to our advisors to see if cash register express is a good fit for you. If you are using a different processor, you should contact our authorized pcamerica reseller or your payment processor. This is absolutely the worst software and support team i have ever dealt with the system. Aug 05, 2015 the software company who produces american contractor maxwell systems was recently acquired by viewpoint construction software and because of this, there has been an ongoing influx of leads looking for software alternatives. This feature is useful for syncing inventory items and other store information across multiple retail locations. Negotiating software contracts key initiative overview. I can check times, check products and look at all the orders that had came through that day. The software vendor should answer how their business software will improve your bottom line and roi. Custom price cost for your business is available upon request. Leverage our experience in education and our specialized knowledge of contracting and contract administration. Cash register express, 1 year of technical support and software upgrades, 24x7x365 for lite or professional editions. Sep 24, 2019 what is the roi for pcamerica cash register express.
Cre monthly support contract subscriptions are now available. Technical support contract includes 10 incoming telephone calls you call us or a maximum of 120 minutes whichever comes first. Product was successfully added to your shopping cart. We can connect to your pc remotely to fix problems, install updates, build menus, setup inventory, provide training, or anything else you need done. We can help you with cash register express or restaurant pro express questions. Technical support contract includes 10 incoming telephone calls you call us or a. Henecos engineering support covers the entire project life cycle, including feed, detailed design and construction. If you would like an online demonstration of a point of sale software, please call 8777273548 or email our staff. Find out how to negotiate the right it support contract so you are covered if things go wrong. Standard care is free with all system purchases and includes breakfix support, online training. Does pcamerica cash register express support multiple locationslanguages. The template assumes that support is to be provided in relation to a particular software system, rather than software generally. By signing below, both parties acknowledge they have read and understand all terms and conditions found within this software maintenance agreement.
Pcatsp1yr pcamerica cash register express service contract. Monthly technical support contract subscription, single station only, for pcamerica software, includes support and upgrades, requires monthly payments part number. The most that i like about this software is that i am able to manage everything on this system at mcdonalds. Cash register express support pcamerica offers 247 phone and emailbased technical support to users who hold a tech support contract. What is the roi for pcamerica cash register express. Restaurant pro express restaurant pro express accessories free delivery and ships same day. So you can switch at any time, for any reasonfree from combined contract fees, rate hikes or other hassles. We do not warrant the accuracy of this information as we are not the author.
Current contracts in reverse numerical order purchasing. This is often the price of reputability and reliability, but it is a subject of some debate whether pcamerica software should be called reputable or reliable. However, pcamerica records do show that redacted did purchase one, 1 year pcamerica technical support contract for her pcamerica point of sale software on 92014 with an expiration date set at 92015. Customerdriven, they provide fullservice packages and standalone software. Here you will find documents and answers to many of the most commonly asked questions about restaurant pro express. Our cash register express point of sale pos software streamlines your retail operation, automating many tasks, and. Their support professionals can handle most software technical support requests immediately. In fact, pcamericas total costs for software, hardware, supplies, installation, and tech support can result in a pos system priced in the tens of thousands of dollars. Software support agreement free templates by seq legal. The enterprise version of our easytouse restaurant pos software is available in a 32bit demo download and a 64bit demo download. Changing the administrator password and creating an administrator swipe. At pcamerica, we are committed to developing point of sale software applications that offer stateoftheart features and functionality to meet the needs of todays progressive retailers and restaurateurs. They spent hours on the phone with us without complaint from 11pm to 3am. The software was upgraded to version 12 and the store owners are thrilled with how everything is running.
Cash register express support pos software and hardware. More importantly, do you need someone you can understand. For more information please see what is saasurance for pc americas cash register express retail software. Learn how real users rate this softwares easeofuse, functionality, overall quality and customer support. Antique inventory pos software no forever fees monthly. The signature sections in this software maintenance agreement template allow you and the software owner to esign this agreement from your computer, smartphone, or tablet acceptance. Most service providers make tall claims, so you want to make sure you get your hands on the best solution. Zones higher education team is helping it leaders solve their unique set of challenges as they work to address diverse device support, researchgrade performance expectations, extreme demands on wireless networks, and aging. The latest offering from pcamerica is fully reworked for business needs of 2010. They gather information from other experts in the field as well as their own experiences and would like to share their thoughts and advice with our customers. Technical support contracts offer you saasurance, 247 software technical support as well as all software updates, bug fixes and upgrades. Not only does heartland restaurant support emv and contactless payments, it also lets you shop around for the best deal on payment processing. August 21, 2017 august 20, 2020, with the option for 2 more years.
Are you looking for reliable pcamerica support that understands your concerns. Our unlocked processing system works independently from your payment processor. Buy pcamerica for pro edition 1 year technical support. Cios and it sourcing and procurement leaders can rely on this initiative to help them negotiate optimal software terms, particularly with entrenched suppliers or with new contracting models.
Pos software and hardware, retail and restaurant pos. Technical support contract for cash register express. Aldelo software update and annual software support contract. The support services that may be covered by the document include assistance with the use of software and the identification of bugs in software. Pc america cash register express image thumbnail 1 pc america cash. More than just a template, our stepbystep interview process makes it easy to create a software support contract.
Software for managing point of sale functions in retail stores and restaurants. Pc america cash register express 247 technical support cre. Here you will find documents and answers to many of the most commonly asked questions about restaurant pro express, cash register express, and other pcamerica products. Youre about to sign a software contract for a core application. When you buy a pcamerica technical support contract, your business is covered by 247 tollfree phone technical support as well as lighting fast email responses. Pcamerica cash register express 247 technical support ebay. The software company who produces american contractor maxwell systems was recently acquired by viewpoint construction software and because of this, there has been an ongoing influx of leads looking for software alternatives. With over 25 years in the point of sale industry, pcamerica has obtained vast knowledge about the industry and a variety of business types.
This is absolutely the worst software and support team i have ever dealt with the system is so very undependable it will make your head spin. Pos software and hardware, retail and restaurant pos systems. Heartland restaurant point of sale heartland payment systems. It will make your life a lot easier if your pos integrates with your accounting software, scheduling software, email marketing software, or any other software you use. Cash register express, 1 year of technical support and software upgrades, 24x7x365 for lite or professional editions need a different version of the pcamerica cash register express service contract. Save, sign, print, and download your document when you are done. Once we renewed their support contract pcamerica tech support logged in remotely and reinstalled all their software. Summary this overview provides a highlevel description of the negotiating software contracts key initiative. Heartland understands downtime costs your business money so we dont make you wait for answers.
Accounting customers employees inventory invoicing online ordering options restaurant pro express mobile legacy this software is no longer being developed screen explanations vendors. Tsent pcamerica 1 year service contract service contract. Support contract subscription, single station only, for pcamerica software. Our cash register express point of sale pos software streamlines your retail operation, automating many tasks, and gives you more time to focus on your customers and to stand out from your competitors. Support portal english us representatives 142 christian. Home service contract pcamerica cash register express service contract. Learn how real users rate this software s easeofuse, functionality, overall quality and customer support. American contractor software alternative fieldboss. Pc america cash register expressrestaurant pro express 24. Pc america cash register expressrestaurant pro express 247. If youre planning to outsource it to another company then you need to look at more than just the price. Subscription preferred retail system single pos register.
May 18, 2017 may 17, 2020, with the option for 2 more years. Emv pin pads must be encrypted and configured before they are installed in your business, and that is typically handled by the processor and their partners. To meet that need, our point of sale software engineers continually return to the. All the information we have about this item is listed in the ad. Once you place an order with us, you will be contacted about setting up an appointment that fits your schedule. Technical support contract for restaurant pro express.
Aldelo corporation offers annual software support contracts. Free software support contract free to print, save. Pcatsp1yr pcamerica cash register express service contract part details. Seems that not everyone wants to jump so quickly to the recommended upgrade. Software maintenance agreement template get free sample. Heartland pcamerica believes a retailer should devote its time to customers, not to administrative tasks and tech support. Cash register express version is a sql based point of sale program that runs on, vista, windows 7 windows 8, and. Do i need to purchase an update to my pcamerica software.
May 17, 2016 in fact, pcamericas total costs for software, hardware, supplies, installation, and tech support can result in a pos system priced in the tens of thousands of dollars. Bonfire is a cloudbased sourcing software that helps with the evaluation and decisionmaking stages of your sourcing. The award winning software package from pcamerica enhances the accuracy and efficiency of the order taking process and. Any hardware bundles directly sold by heartland paas program or pcamerica have been fully tested and certified to work efficiently with our latest software and all associated hardware regardless of system specifications, prior to deployment. Pcatrn5hr pcamerica cash register express pos software. Also with this system you are able to do schedules and make sure that the inventory is put in. We are a certified pcamerica dealer so if we are not able to fix your issue, we can sell you a pcamerica 247 support contract, if you are interested. Tspro pcamerica 1 year service contract service contract.
Menu and inventory setup, employee profile and customer setup, coupons and discounts, loyalty and gift card programs. Pca 316317 procurement sourcing software contract dates. Youve already done your homework on the software itself. Restaurant pro express restaurant pro express accessories. Decisions restaurant pro express point of sale solutions for table service restaurants restaurant pro express is a complete point of sale and management solution designed for table service restaurants. This requires an active technical support and upgrades contract either through your authorized pcamerica reseller or directly with pcamerica. Please note that all subscriptions require a 36 month commitment and will be automatically billed monthly.
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